Warehouse Θέσεις εργασίας σε Greece

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Warehouse • Greece

Τελευταία ενημέρωση: 5 πριν από ημέρες

Dutch Speaking Customer Service for Grocery Delivery Services Department

Mercier ConsultancyGR

20.000,00 €–30.000,00 € ετησίως

Πλήρης απασχόληση

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Mercier Consultancy is looking for a Dutch Speaking Customer Service Representative to join our Grocery Delivery Services Department. In this dynamic role, you will provide outstanding support to ou...Δείτε περισσότεραΤελευταία ενημέρωση: 5 πριν από ημέρες

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Πλήρης απασχόληση

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Πλήρης απασχόληση

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31 / 07 / 2023 - 07 : 00

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Πλήρης απασχόληση

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Πλήρης απασχόληση

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Μηχανικός Αυτοματισμού - Automation Technician

UNI-PHARMA S.A.Kifisia, Attica, GR

Πλήρης απασχόληση

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Dutch Speaking Customer Service for Grocery Delivery Services Department

Mercier ConsultancyGR

5 ημέρες πριν

Μισθός

20.000,00 €–30.000,00 € ετησίως

Τύπος θέσης

Πλήρης απασχόληση

Quick Apply

Περιγραφή θέσης

Mercier Consultancy is looking for a Dutch Speaking Customer Service Representative to join our Grocery Delivery Services Department. In this dynamic role, you will provide outstanding support to our Dutch-speaking customers, assisting them with their inquiries related to grocery orders and delivery services.

Your role will be pivotal as you help clients navigate our online grocery platform, answer questions about products, address delivery issues, and ensure a smooth customer experience. Working closely with our logistics and customer support teams, you will contribute to maintaining high customer satisfaction and loyalty within our grocery delivery division.

Responsibilities

Assist Dutch-speaking customers with inquiries via phone, email, and chat regarding grocery delivery services
Provide information about product availability, pricing, and promotions
Troubleshoot order issues, including discrepancies and delivery delays
Document interactions accurately in our CRM system
Coordinate with logistics and warehouse teams to ensure timely order fulfillment
Gather customer feedback to help improve service and product offerings
Stay informed about grocery trends and customer preferences

Requirements

Fluency in Dutch and English, with excellent communication skills

Strong customer service orientation and problem-solving skills

Previous experience in customer service, particularly in grocery or e-commerce, is preferred

Able to manage multiple customer inquiries effectively in a fast-paced environment

Detail-oriented with strong organizational skills

Passion for food and helping customers with their grocery needs

Familiarity with customer support software and CRM systems is a plus

Benefits

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Monthly Performance Bonus

And More...