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German Customer Service Agent - Remote
German Customer Service Agent - RemoteRandstad Hellas • Greece
German Customer Service Agent - Remote

German Customer Service Agent - Remote

Randstad Hellas • Greece
30+ ημέρες πριν
Περιγραφή θέσης

Sprechen Sie Deutsch? Are you a fluent German speaker with good knowledge of English? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating & working to Greece.

You will have the chance to serve the German speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

For this German Customer Service Agent – Work from homeposition, our client offers :

  • A competitive benefits package (salary close to twice the minimum salary in Greece)
  • Performance or / and once-off bonuses
  • Healthcare plan
  • Two (2) extra salaries through the year (one salary in Christmas, half in Easter, half in summer)
  • Relocation package in case you reside outside of Greece (flight ticket, transfer from the airport, hotel accommodation, support to find an apartment, real estate agency fee coverage)
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • An onboarding team supporting you to integrate into the Greek system

The responsibilities for this German Customer Service Agent – Work from home role include to :

  • act as the first point of contact for all German speaking clients
  • respond and record customer inquiries raised through inbound calls
  • maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • troubleshoot and resolve common technical problems
  • delight customers with your knowledge and expertise in order to exceed their expectations
  • The qualifications for thisGerman Customer Service Agent – Work from home role are :

  • An excellent level of the German language
  • A good level of the English language
  • PC literacy
  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client centric mindset
  • No previous working experience in a similar role is required.

    If you, or a friend, are interested in applying for the position of German Customer Service Agent - Work from home, we want to hear from you today! Apply online by clicking the "Apply now" button!

    Do you have some questions first? If so, don't hesitate to contact me, Alex Batsas, at multilingual@randstad.gr or at +30 2166001357 and either myself or one of my colleagues will gladly be at your disposal!

    Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

    #remote #workfromhome #German

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