Dutch Speaking Remote Support Specialist ( Remote In Greece )

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Remote Support Specialist, based remotely in Greece. This position is perfect for those who excel in providing top-notch customer service and technical support to Dutch-speaking clients. As a remote support specialist, you will be a key player in ensuring customer satisfaction by effectively resolving inquiries and technical issues.

Responsibilities

• Deliver excellent support to Dutch-speaking customers through various remote communication channels, including phone, email, and chat.
• Diagnose and troubleshoot a wide range of technical issues related to software, hardware, and applications.
• Provide clear guidance and walk customers through troubleshooting processes efficiently.
• Maintain comprehensive documentation of support cases and record all interactions accurately in the support management system.
• Collaborate with technical teams to escalate and resolve complex issues quickly.
• Follow up with clients to ensure their concerns are fully addressed and to assess satisfaction with the service received.
• Stay updated on product offerings and industry best practices to enhance your support capabilities.

Requirements

Benefits