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Ζητειται • Greece
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Patrique Mercier Recruitment NordicGR- Quick Apply
Patrique Mercier Recruitment is a leading agency dedicated to connecting candidates with rewarding job opportunities in Greece. We are excited to announce a vacancy for a Nordic Speaking Customer Service representative for a well-known Car Rental Company based in Greece. This role is ideal for individuals who are passionate about travel and customer service. As a customer service representative, you will assist Nordic-speaking customers with their inquiries regarding car rentals, reservations, and policies. Your effective communication skills will be essential in providing a seamless and enjoyable experience for our clients. If you are ready to contribute to a dynamic team in a vibrant environment, we encourage you to apply!
Responsibilities
- Deliver outstanding customer service via phone, email, and chat communications in Nordic languages.
- Assist customers with inquiries related to car rental services, vehicle availability, and pricing.
- Effectively resolve customer issues and complaints while maintaining a high level of professionalism.
- Guide customers through the car rental process, including reservations, changes, and returns.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members to improve service quality and operational efficiency.
- Stay informed about car rental policies, promotions, and fleet offerings to assist customers adequately.
Requirements
Benefits