Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Customer Service Representative in the Financial Sector, available as a remote position in Greece. In this role, you will be instrumental in providing exceptional support to German-speaking clients, helping them navigate inquiries related to financial products and services from the comfort of your home. If you have a passion for finance and a dedication to customer satisfaction, we want to hear from you!
Responsibilities
- Provide outstanding customer service to German-speaking clients regarding various financial products and services.
- Effectively resolve customer inquiries, assist with troubleshooting, and process transactions accurately.
- Document customer interactions meticulously and update records in the CRM system.
- Collaborate with different departments to ensure seamless client support and satisfaction.
- Keep up-to-date with financial trends and service offerings to enhance client advice.
- Establish and maintain strong customer relationships to encourage ongoing loyalty.
Requirements
Fluency in German and English; additional language skills are a plus.Previous experience in customer service, preferably within the financial sector.Strong communication, interpersonal, and problem-solving skills.Proficiency in CRM tools and basic computer skills.Highly organized with a keen attention to detail.Ability to work autonomously and effectively in a remote environment.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )