Hey there! Patrique Mercier Recruitment ES is on the lookout for friendly French-speaking Customer Service Representatives to join the Online Streaming Service Department in beautiful Athens! If you love helping people and have a passion for entertainment, this is the perfect opportunity for you. In this role, you will assist French-speaking customers with their inquiries, ensuring they have a seamless and enjoyable experience with the streaming service. Join a vibrant team in a dynamic environment where your friendly attitude and expertise will truly make a difference!
Your Responsibilities
- Assist French-speaking clients with their inquiries via phone, email, and chat.
- Provide prompt and helpful solutions to customer issues.
- Create a positive and welcoming atmosphere in all customer interactions.
- Keep accurate records of customer interactions and feedback.
- Collaborate with the team to enhance service quality and meet targets.
- Participate in training sessions to stay up-to-date with the latest features and services.
Requirements
Fluency in French (both written and spoken) is essential.A genuine enthusiasm for customer service and helping others.Prior experience in customer service is a bonus but not necessary.Excellent communication and problem-solving skills.Ability to stay calm and friendly under pressure.Willingness to work in an exciting and fast-paced environment.A passion for streaming services and the entertainment industry!Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per Year Fully Paid TrainingAbove Average Greek SalaryFully Paid Relocation Package ( flight, transfer and hotel )Free Greek Lessons, discounts and other perks