Channel activity management & optimization (40-50%)
Lead the day-to-day management of digital activity across various client industries. You’ll be playing a key part in developing channel strategies, manage the implementation of campaigns & activations, and contributing to the innovation & growth of our clients. This involves:
- Analysing the digital goals & needs of our clients and interpreting them into actionable steps as part of a digital strategy
- Monitoring & optimization of advertising activity across a range of advertising platforms (Google Ads, Meta Ads, TikTok Ads)
- Contributing to the channel strategy design for your portfolio of clients, in collaboration with senior management
- Leading day-to-day, weekly & monthly communications with our clients
- Creating weekly & monthly performance reporting
- Collaborating with internal & external teams, including designers and developers, to coordinate and implement necessary actions such as creative assets and technical adjustments, focused on achieving improved overall performance and results.
Account & Client Relationship management (20-25%)
Build and maintain strong relationships with our partners with identifying opportunities for growth. This involves:
- Acting as a trusted advisor for digital marketing initiatives
- Identifying, pursuing and communicating cross-sell and up-sell opportunities
- Proactively proposing opportunities to clients
- Building long-term strategic partnerships
Channel Testing & Experimentation (10-15%)
Lead channel performance through testing & experimentation to drive incremental growth. This includes:
- Developing, implementing, analysing and iterating tactical experiments across paid & organic channels
- Reporting on experiment results and insights internally and to partner stakeholders
- Designing a testing roadmap for the coming quarter(s) to build on the momentum
Innovation & Knowledge Development (10-15%)
Stay at the forefront of digital marketing and digital strategy trends to drive innovation across our partner accounts:
- Contribute to the development of frameworks and methodologies for process optimization
- Evaluate emerging technologies and their potential impact on business processes
- Share channel insights and best practices across the organization