Join Our Team as a Ukrainian Team Leader inThessaloniki!

Join Our Team as a Team Leader in Thessaloniki! Are you an experienced leader fluent in Ukrainian seeking a new challenge in an exciting location? We are looking for a Team Leader to join our vibrant team in Thessaloniki, Greece. If you have a passion for content moderation and thrive in a collaborative environment, we want to hear from you! Your Role: As a Team Leader, you will play a pivotal role in ensuring the effectiveness of our content moderation team. Your responsibilities will include: Content Analysis: Conduct thorough analyses to detect and address any breaches of community standards, guiding moderators in compliance. Coaching and Feedback: Provide constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance. Quality Assurance: Establish and refine quality assurance frameworks to monitor moderation accuracy and efficiency, driving continuous improvement. Cross-Department Collaboration: Work closely with Operations, Training, and Product Development teams to optimize moderation processes and tools. Industry Awareness: Stay updated on industry trends and regulatory changes, proactively proposing adjustments to policies and procedures for ongoing compliance. Requirements: Language Proficiency: Fluent in English (C1) and Ukrainian (C1), with excellent grammar skills. Education: Bachelors degree in a related field or equivalent work experience. Leadership Experience: Proven experience in team leadership, preferably in a BPO or tech environment. Content Moderation Knowledge: Strong understanding of online community standards and legal requirements. Analytical Skills: Excellent analytical and problem-solving abilities to make sound decisions under pressure. Attention to Detail: Exceptional attention to detail while working with large volumes of content. Communication Skills: Effective interpersonal skills to provide clear feedback and collaborate with cross-functional teams. Technical Proficiency: Proficient in moderation tools, Microsoft Office Suite, and Google Workspace. Experience with machine learning-based tools is a plus. What We Offer: Competitive Salary: Excellent remuneration package based on experience and performance. Flexible Shifts: Work within a 24/7 operational schedule. Relocation Support: Assistance to help make your transition to Thessaloniki smooth and easy. Wellness Coaching: Access to coaching sessions for a healthy work-life balance. Positive Work Environment: Join a dynamic and creative team with a friendly atmosphere. Employee Benefits: Enjoy private health and life insurance, 85 monthly meal vouchers, and a 65 monthly transport allowance. Indefinite Contract: Security and stability in your role. If you're ready to take the next step in your career and lead a passionate team in the beautiful city of Thessaloniki, apply today and be part of our exciting journey!