Hungarian Speaking Video Streaming Support - Remote in Greece

Patrique Mercier Recruitment Nordic is excited to announce an outstanding opportunity for Hungarian Speaking Video Streaming Support professionals to join our team remotely from Greece. This role offers you the unique chance to embrace the beautiful Greek environment while providing essential support to our Hungarian-speaking clients. As a Video Streaming Support Specialist, you will assist users with their inquiries related to video streaming services, troubleshoot technical challenges, and ensure an exceptional viewing experience. If you are technology-savvy and passionate about customer service, this position is a great fit for you!

Responsibilities

• Provide top-notch support to Hungarian-speaking customers via phone, email, and chat regarding video streaming services.
• Troubleshoot and resolve technical issues related to video playback, account settings, and device compatibility.
• Guide customers through service features and installation processes.
• Document all customer interactions and maintain accurate records of issues and their resolutions.
• Collaborate with the technical support team to improve service quality and customer satisfaction.
• Collect and communicate customer feedback to help inform service enhancements.

Requirements

Benefits