Norwegian-Speaking Customer Experts for Miele

Description

Join our Miele Customer Experts team in Greece and become an integral member of a unit devoted to delivering exceptional customer experience By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “Immer Besser”; always better.As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in Norwegian – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece! Some of your daily tasks : Communicating through various channels (e-mail, chat & phone) to address product or service issues.Advising customers on the proper use of their electric appliances.Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.Expediting corrections and / or adjustments; following up to ensure resolution.Assisting with the processing of refunds or exchanges.Arranging the placement of orders.

Requirements

We’ll love it if you have : High level of fluency in NorwegianGood communication skills in EnglishCustomer support / troubleshooting experience will be appreciatedFamiliarity with the brand is preferredStrong verbal and written communication skills utilizing active listeningExperience within the household appliance / commercial equipment industry is a plusComfortable with the use of basic technology toolsA positive, can-do attitude that shines through every interaction

Offer

What we offer : Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend : Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasThe opportunity to work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or ageAt TP in Greece, we take pride in the commitment to our values : equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 110+ nationalities is what makes us what we are : the unquestionable leader in our field.Join TP and build a career within one of the safest (and most fun!) work environments in Greece. We want you to work with us; not for us. Can’t wait to meet you!