German VIP Account Manager

Are you a German speaker with a native level, seeking new job opportunities?

Are you interested in expanding your career in account management, while acquiring and retaining high-value customers?

How does the idea of joining the leading Game Tech company in Greece & one of the fastest-growing in Europe sound?

In this role it's all about communication and client management. As a VIP Account Manager with German, you will be responsible for developing and managing high-value VIP clients, aiming at building relationships that will drive loyalty across the company taking them to the next level.

For the VIP Account Manager with German position, our client offers:

• Competitive salary
• Monthly sales bonus based on personal achievements
• Access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Paid educational leave
• Hybrid or fully remote working model
• 360 feedback for constant personal and professional development
• Birthdays are always a day off!
• Equality/Diversity/Inclusiveness

As a German VIP Account Manager your responsibilities will be to:

• Conduct daily outbound calls and follow-ups in order to promote exclusive bonuses and cashback offers.
• Assist new and current players to ensure they have no blockers to enjoy our products.
• Reduce player churn and re-engage non active accounts.
• Promote our betting and gaming brands, campaigns and overall offering.
• Coordinate with marketing, risk and fraud, KYC and VIP departments to align promotional efforts and provide seamless player experience.
• Meet and exceed sales targets and performance metrics set by management.
• Execute reactivation plans and other campaigns in order to optimize customer engagement.
• Maintain detailed records of player interactions, campaign results and retention metrics for internal reporting.

The ideal VIP Account Manager with German possess:

• Fluent in English and German
• Excellent PC literacy

• Strong communication skills
• Target oriented and driven by achieving goals/objectives/selling points
• Drive to reach targets and overachieve in a daily basis
• Experience in the iGaming industry is a plus
• Shift Work according to business needs

Mandatory telesales experience.

If you, or a friend, are interested in applying for the position of German VIP Account Manager, we want to hear from you today! Apply online by clicking the "Apply now" button and make your registration on our website!

Do you have some questions first? If so, don't hesitate to contact me, Aliki Aivatidou, at multilingual@randstad.gr or at +30 6952281017 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.