Do you have a flair for luxury and are fluent in German? Patrique Mercier Recruitment ES is delighted to present an exceptional opportunity for German Speaking Customer Support Representatives to join our devoted team and provide unparalleled service to our esteemed clientele.
In this engaging role, you will be the primary point of contact for our German-speaking customers, helping them with inquiries about our stunning luxury jewelry collections. Your commitment to creating personalized experiences and resolving issues will ensure that each customer feels valued and appreciated. Are you ready to elevate your career in the luxury sector?
Your Responsibilities
- Provide top-quality support to German-speaking clients via phone, email, and chat.
- Assist with inquiries related to our exquisite jewelry pieces and services.
- Document customer interactions comprehensively in our CRM system.
- Collaborate closely with your team to maintain a high level of customer satisfaction.
- Participate in ongoing training to enhance your knowledge of our product range.
Requirements
Fluency in German (both written and spoken) is essential.A strong passion for luxury goods and a dedication to delivering excellent customer service.Customer support experience is advantageous, but not strictly required!Outstanding communication skills with a friendly and approachable demeanor.Team player with a positive attitude and commitment to collaboration.Strong problem-solving abilities and attention to detail.Enthusiasm for creating memorable experiences for our customers!Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per Year Fully Paid TrainingFully Paid Relocation Package ( flight, transfer and hotel )Free Greek Lessons, discounts and other perks