Are you a fluent German speaker with exceptional communication and problem-solving skills? Do you thrive in a remote work environment?
We are seeking a highly motivated and customer-oriented German Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to German-speaking customers from the comfort of your home in Greece.
Responsibilities
- Provide prompt and efficient customer support via chat and phone.
- Accurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issues.
- Build strong customer relationships by delivering an exceptional and personalized support experience.
- Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.
Requirements
Native or bilingual proficiency in German.Advanced English language skills.Excellent communication and interpersonal skills, with a strong customer-centric approach.Proven problem-solving and analytical skills.Strong computer literacy and technical aptitude.Being based in Greece or being willing to relocateEU Passport holder (essential for relocation support).Ability to work independently and proactively in a remote environment.Benefits
Competitive monthly salary and attractive performance-based bonuses.14 monthly salaries per year.Fully remote work from anywhere in Greece.Comprehensive relocation support for international candidates, including :Flight ticket to Greece4-week accommodationAirport pick-up and drop-offPrivate medical insurance for employee well-being.Opportunities for professional development within a dynamic and supportive team.Excellent career growth prospects with a global industry leader.Indefinite contract offering longterm stability.