Patrique Mercier Recruitment is thrilled to offer an incredible opportunity for an Italian Speaking Customer Service Representative, allowing for remote work in Greece. In this essential role, you will be the voice of our company for Italian-speaking clients, providing exceptional customer support and ensuring a seamless experience. You will handle inquiries, offer solutions, and assist customers across various platforms. If you are passionate about delivering excellent customer service and communicate fluently in Italian, we want to hear from you!
Responsibilities
- Provide outstanding customer service to Italian-speaking clients through various communication channels.
- Assist with inquiries, resolve issues, and process requests efficiently.
- Maintain accurate documentation of customer interactions in the CRM system.
- Collaborate with internal teams to address customer needs and ensure satisfaction.
- Stay updated on product knowledge and company policies to provide reliable assistance.
- Build and nurture positive relationships with customers to foster loyalty.
Requirements
Fluency in Italian and English; proficiency in other languages is a plus.Experience in customer service roles is preferred.Excellent verbal and written communication skills.Detail-oriented with strong organizational abilities.Comfortable using CRM systems and various computer applications.Able to work independently and effectively manage time in a remote setting.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )Many Extras