Thessaloniki, GR
WDR mediagroup digital GmbH
Πηγή : IT Jobs
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IT, IT-Support, IT-Einkauf, Hardware, ITIL, IT-Service

WDR mediagroup digital GmbH is a leading IT and broadcast service provider. Its services are aimed primarily at public broadcasters.

In addition to managed services in IT workstation services and data center services, the portfolio includes the operation of automated digitization systems as well as the operation and support of extensive IT infrastructures and application systems.

In addition, WDR mediagroup digital experts develop software concepts, web and app applications and offer specialized broadcast services.

Join our team at WDR mediagroup digital GmbH as a

Employee (m / f / d) IT Device Management

As soon as possible, initially limited to two years.

Your advantages

  • Exciting and varied work in the media environment with versatile opportunities to prove your skills
  • Attractive remuneration according to the company's collective agreement with rotational salary scales, regular pay increases, family allowances and Christmas bonus
  • Flexible working hours, including the possibility to work in the home office
  • 31 days of vacation plus time off work on Christmas Eve and New Year's Eve
  • Work-life balance : cooperation with a major work-life balance provider on topics such as child care, life situation coaching, home care and elder care.
  • Continuing education and training through numerous internal and external offers
  • Good accessibility : very good city center location and connection to public transport as well as a JobTicket at favorable conditions.
  • Benefits : opportunity to use the WDR canteen as well as employee discounts in numerous online stores.

Your area of responsibility :

You will be the interface between our end users and IT Purchasing. This means in detail :

  • You clarify IT requirements and answer questions from our end users and departments about the IT and TC hardware portfolio, including service reception devices such as TV, IPRadio, HiFi, etc.
  • You provide our users with competent support in the procurement process of IT and TC hardware and software
  • You form the link between the framework contract partners (hardware suppliers) and IT purchasing
  • You handle warranty cases independently and accompany the purchasing and ordering processes
  • You are available to our IT service desk as a contact person for queries regarding procurement processes
  • You provide expert support in the resolution of incident reports from the IT support units
  • You independently manage our IT assets, especially hardware, mobile devices and licenses

You ensure the smooth operation of our IT equipment warehouse. Specifically, this means :

  • You independently carry out the receipt, inventory, installation, picking, shipping and scrapping of IT, TC and media-specific equipment
  • This includes the classic warehouse management with the loading and unloading of deliveries as well as the shipment to the warehouse location
  • You are responsible for the monitoring of stock levels as well as the inventory check and the technical inspection of old equipment or stock returns

Your background

The basics : You have successfully completed an apprenticeship in the commercial or information technology field, e.g.

as an IT specialist (m / f / d) or IT systems clerk (m / f / d), and have initial professional experience in IT equipment management

  • Strengths : You have very good knowledge with regard to current, standard IT and TC hardware and very good knowledge of MS Office and ideally basic knowledge of ITIL.
  • Personality : You are a service-oriented and strong communicator team player (m / f / d), who likes to work independently and is characterized by strong organizational skills and confident appearance
  • The icing on the cake : You bring very good German skills and a good command of written and spoken English, as well as a convincing negotiating skills.

Your application

Open to new challenges and creative solutions? Then apply now directly via our applicant portal.

We welcome your application, regardless of gender, gender identity, gender expression or gender characteristics, cultural or social background, age, sexual orientation or impairment.


If you have any questions in advance about the position or the application process, feel free to contact me :

Personnel Officer

Phone : 0221 / 2035-2585

WDR mediagroup digital GmbH

50667 Cologne

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