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French-Speaking Technical Support Customer Experts

TeleperformanceAthens

23 ημέρες πριν

Περιγραφή θέσης

Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products

Do you have excellent French communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk! Youll provide top-notch support for a wide range of data technology products , from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions.

Responsibilities include :

Answering inquiries about products specification via phone, chat and email
Providing troubleshooting for various technical issues
Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
Performing data entry

Qualifications :

Excellent communication skills in French

Good command of English (B2+)

Technical research skills to troubleshoot customer problems.

Advanced internet research skills

Hardware and software medium to advanced knowledge

Prior experience in technical support will be considered as an advantage

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per year : Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & as well asFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering to all, regardless of gender, ethnicity, religion, culture or age.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here :

Greece has enviable history and culture, climate and cuisine and yet, the cost of living is among the lowest in Europe, . No wonder Greece is a popular destination for tourists and expats alike.

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