Patrique Mercier Recruitment is pleased to offer a fantastic opportunity for German Speaking Customer Support representatives to work remotely within the financial industry from Greece. If you are fluent in German, passionate about customer service, and have an interest in the financial sector, this role is the perfect fit for you!
As part of this position, you will provide top-notch support to German-speaking clients, addressing their inquiries and assisting them with financial products and services. Your commitment to delivering high-quality service will help clients navigate their financial needs effectively.
Responsibilities
- Provide excellent customer support to German-speaking clients via phone, email, and chat
- Resolve inquiries related to financial products and services efficiently
- Troubleshoot customer issues and provide effective solutions
- Document customer interactions and gather insights to improve service
- Collaborate with internal teams to ensure high service standards
- Stay up-to-date with financial industry trends and products
- Follow established protocols to maintain quality service delivery
Requirements
Fluency in German and English, both written and spokenPrior experience in customer service or knowledge of the financial industry is preferredStrong communication and interpersonal skillsProficient problem-solving abilities focused on customer satisfactionAble to work independently in a remote settingDetail-oriented and committed to providing exceptional serviceFamiliarity with customer support software and tools is beneficialProficient with computers and various digital platformsValid European Passport or IDBenefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel for the first month )