Swedish Customer Support Advisor | Delivery Services

Are you fluent in Swedish and passionate about creating smooth customer experiences?

Join our client’s international team in Greece and support one of the world’s top delivery platforms - helping millions of users get their favorite meals, groceries, and essentials delivered with just a few taps!

You’ll be part of a fast-paced, customer-focused environment where your empathy, communication, and problem-solving skills will make a real difference. From assisting restaurant partners to ensuring timely deliveries for customers, you’ll be at the heart of every successful order - all while working remotely in Greece.

Daily responsibilities :

• Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers
• Resolve issues related to orders, payments, deliveries, and platform use
• Deliver empathetic and professional support across all service channels
• Follow quality and response guidelines to ensure consistent service
• Escalate complex cases when necessary and ensure proper follow-up
• Support ad-hoc operational tasks as requested by the project

Requirements

Benefits