French Speaking Business Support Consultant

Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a French Speaking Business Support Consultant. In this essential role, you will be responsible for providing exceptional support to our French-speaking business clients, ensuring their inquiries and needs are addressed with the utmost professionalism and efficiency. We are seeking candidates who are passionate about delivering top-notch customer service in a business context.

Responsibilities

• Assist French-speaking business clients through various communication channels, including phone, email, and chat.
• Address client inquiries related to business services, account management, and operational support.
• Resolve client-related issues swiftly to ensure high levels of satisfaction and loyalty.
• Maintain accurate documentation of all client interactions in the CRM system for reference and quality assurance.
• Collaborate with internal teams to effectively resolve complex inquiries and enhance service delivery.
• Stay current on company services and products to provide informed and relevant assistance to clients.
• Participate in ongoing training and development to further enhance skills and service effectiveness.

Requirements

• Fluency in French and strong command of English, both written and spoken.
• Experience in a customer support role, particularly within a business or corporate environment.
• Exceptional communication and interpersonal skills focused on client engagement.
• Strong problem-solving capabilities with an ability to manage client needs efficiently.
• Familiarity with CRM systems and standard office software applications.
• Ability to work collaboratively in a team-oriented environment.
• Strong attention to detail and excellent organizational skills are essential.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...