Finnish Speaking Technical Support Advisor
Patrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
30+ ημέρες πριν
Τύπος θέσης
- Quick Apply
Περιγραφή θέσης
Patrique Mercier Recruitment FR is a trusted recruitment agency committed to connecting talented professionals with outstanding employment opportunities. We are excited to announce an opening for a Finnish Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a desire to assist Finnish-speaking clients with their technical issues.
Responsibilities
- Provide high-quality technical support to Finnish-speaking customers through phone, email, and chat platforms.
- Identify and troubleshoot technical issues effectively to ensure customer satisfaction.
- Guide customers in utilizing products and services to their full potential.
- Maintain accurate records of customer interactions and resolutions in our CRM system.
- Work collaboratively with product and engineering teams to tackle complex issues as needed.
- Follow up with customers to guarantee total satisfaction with the solutions provided.
- Stay updated on product developments and industry changes to improve support services.
Requirements
- Fluency in Finnish and English, both written and spoken.
- Prior experience in technical support or customer service is highly desirable.
- Strong technical skills and troubleshooting expertise.
- Exceptional attention to detail and problem-solving abilities.
- Strong verbal and written communication skills, emphasizing customer care.
- Experience with CRM systems and remote support tools is advantageous.
- Ability to work independently and collaboratively in a team environment.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...