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Patrique Mercier Recruitment By Nellie
Portuguese Speaking Customer Service for Logistics & Supply -Remote in GreecePatrique Mercier Recruitment By Nellie • GR
Portuguese Speaking Customer Service for Logistics & Supply -Remote in Greece

Portuguese Speaking Customer Service for Logistics & Supply -Remote in Greece

Patrique Mercier Recruitment By Nellie • GR
30+ ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Logistics & Supply Chain industry. This position offers a chance to be part of a dynamic team that is dedicated to providing exceptional service to Portuguese-speaking clients involved in logistics operations.


Responsibilities

  • Deliver high-quality customer service to Portuguese-speaking clients through various channels including phone, email, and chat.
  • Assist customers with inquiries regarding shipping, tracking, and logistics solutions.
  • Coordinate with internal teams to resolve any logistical issues and ensure timely deliveries.
  • Keep clients informed about the status of shipments and any potential delays.
  • Document all customer interactions and maintain accurate service records for quality assurance.
  • Provide solutions and support to enhance customer satisfaction and loyalty.
  • Stay updated on industry trends, company services, and policies to offer effective assistance.

Requirements

  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, preferably within the logistics or supply chain sector.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and capacity to handle operational challenges.
  • Familiarity with logistics operations and supply chain principles is a plus.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills and the ability to multitask.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
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Portuguese Speaking Customer Service for Logistics & Supply -Remote in Greece • GR

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