Italian Customer Service Advisor - Work from Crete

Do you possess excellent communications skills in Italian and a customer service mindset? Are you interested in working from one of the most beautiful islands in Greece and enjoy the Greek culture?

This is a full-time job opportunity where we are accepting applications from candidates currently living in Greece or abroad & are looking at relocating & working from Crete. You will have the chance to enjoy the sun and sea in one of the most beautiful and well known islands in Greece.

You will have the chance to serve the Italian speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Our client offers the following benefits for this Italian Customer Service Advisor - Work from Crete role:

• A competitive benefits package (1029 euros gross + 300 euros gross accommodation bonus)
• Performance or / and once-off bonuses
• Two (2) extra salaries throughout the year (one salary in Christmas, half in Easter, half in summer)
• Relocation package in case you reside abroad or anywhere else in Greece (flight ticket, transfer from the airport, hotel accommodation, support to find an apartment, real estate agency fee coverage)
• Training program for the first weeks of your employment
• Career development opportunities
• Employee relations department supporting you with integrating to the Greek system

Responsibilities of an Italian Customer Service Advisor - Work from Crete include:

• Act as the first point of contact for all the Italian speaking clientele
• Respond to customer inquiries via incoming calls, email and / or online chats
• Maintain solid customer relationships with Italian customers abroad by handling questions with speed and professionalism
• Troubleshoot and resolve common technical problems
• Delight customers with your knowledge and expertise in order to exceed their expectations

An Italian Customer Service Advisor - Work from Crete will need to possess the following qualifications:

• Native or excellent level in Italian
• Fluency in English
• PC literacy

• High adaptability in dynamic working environments & rotating shifts
• Strong communication skills, both written and verbal
• Client-centric mindset

Previous working experience in a similar role is not required.

If you, or a friend, are interested in applying for the position of Italian Customer Service Advisor - Work from Crete, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Anna Marinagi, at multilingual@randstad.gr or at +30 6940264795 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.