Dutch Customer Service Advisor

Attention Dutch speakers! The opportunity that you have been waiting for is now here! How about starting your career in the beautiful Thessaloniki, Greece? Are you extremely fluent in the Dutch language and fluent in English? If so, and you also possess a Customer Service mindset, then this is the perfect opportunity for you!

As aDutch Customer Service Advisor, based in Thessaloniki, Greece, you will have the chance to prove your strong communication skills as you will provide guidance to Dutch speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances. You will have the chance to make new friends while enjoying the sunny lifestyle of northern Greece and its culture.

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating to Greece.

The company offers the following to a Dutch Customer Service Advisor:

• Competitive salary (14 salaries per year)
• Relocation package to Greece (flight ticket, accommodation for a couple of weeks, real estate agency support)
• Performance or / and once-off bonuses
• The necessary equipment you need in order to work from home
• Remote training program with virtual / chat sessions
• Career development opportunities
• Employee relations department supporting you with integrating to the Greek labor system

The responsibilities for this Dutch Customer Service Advisor role include to:

• Act as the first point of contact for all the Dutch callers
• Respond and record customer inquiries raised through inbound calls
• Maintain solid customer relationships with Dutch customers abroad by handling questions with speed and professionalism
• Troubleshoot and resolve common technical problems
• Delight customers with your knowledge and expertise in order to exceed their expectations

A Dutch Customer Service Advisor will need to possess the following qualifications:

• An excellent level of the Dutch language
• Fluency in English
• PC Literacy

• Technical mindset
• Superior communication skills, both written and verbal
• High adaptability in dynamic working environments & rotating shifts

Previous working experience in a similar role is not required.

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Mirela Lykari, at multilingual@randstad.gr or at +302166001321 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.