Arabic Customer Care Officer
This is for all the local Arabic speakers who are based currently in Athens, Greece!
Are you great with people, & really fluent in both Arabic & English? Do you enjoy handling fast challenging situations & providing support in regard to the account of the customers?
If you want to take advantage of your previous working experience in the customer service field & join a trusted & fast-growing firm with offices in the centre of Athens, then look no further!
Our client has grown to a large international investment firm & been transformed to a true industry leader, striving for the opportunity to help everybody realize their investment goals, like only a big broker can.
What benefits you will be entitled as an Arabic Customer Care Officer:
- Exquisite remuneration package
- Private health insurance for you & your beloved ones
- Indefinite contract
- Bonus incentive of 150 euros gross for morning weekend shifts
- Bonus incentive of 200 euros gross for afternoon weekend shifts
- Intellectually stimulating & secure work environment
- Hybrid working model
What your tasks will be as an Arabic Customer Care Officer:
- Dealing with clients’ inquiries via live chat, email & telephone (by prioritization)
- Performing account analysis & taking actions as required
- Promoting available products & new features services to account owners
- Developing & maintaining excellent relationships with prospective & existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
What are the qualifications of an Arabic Customer Care Officer?
- Native level in Arabic
- Fluency in English
- An EU work permit
- PC literacy
- High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Client-centric mindset
- Be positive, upbeat and thrive on helping others in a friendly way
No previous experience is required for this position.
If you, or a friend, are interested in applying for the position of Arabic Customer Care Officer, we want to hear from you today! Apply online by clicking the "Apply now" button!
Do you have some questions first? If so, don't hesitate to contact me, Anna Tsela at multilingual@randstad.gr or at +30 6955090701 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.
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