Are you a fluent Dutch speaker with strong technical knowledge & a desire to deliver world-class assistance to businesses?
We are looking for a passionate IT Support Expert with excellent Dutch to provide enterprise level technical support to customers via different support channels.
This role will be an awesome opportunity to learn & enhance your technical knowledge by troubleshooting various technical issues through effective customer interaction while preserving an exceptional level in Dutch.
For the IT Support Expert with Dutch position, our client offers:
- A base salary of 1300 - 1600 euros gross per month based on your fit to role's complexity
- 14 salaries per year
- Monthly performance bonus
- Full relocation coverage in case you reside abroad
- A 4-week training in Athens & the relevant equipment to work from home afterwards
- Career development opportunities via this new business line
- Free Greek language lessons
- Support to integrate to the Greek bureaucracy
The responsibilities for this IT Support Expert with Dutch role include the following:
- Representing our client in front of the customer & resolve complex technical issues
- Acting as a technical point of contact in relationships with other enterprises & individuals
- Exhibiting leadership through personal responsibility, accountability & teamwork
- Frequently managing critical situations on technical & relationship level
- Using trace analysis to analyze problems & develop solutions to meet customer needs
The ideal IT Support Expert with Dutch has:
- Full Professional Proficiency in Dutch
- Advanced level in English for training/reporting purposes
- A Mathematics, Engineering, or Technology related academic background
- Strong knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams & good understanding of Cloud services
- Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is highly desired but not required.
- Driven by passion for technology
- A customer-oriented mindset
- High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Recent working experience in a customer-facing support role
If you are interested in applying for the IT Support Expert with Dutch position, we want to hear from you now! Apply online by registering on our website & submitting your application!
Do you have some questions first? If so, don't hesitate to contact me, Anna Marinagi, at multilingual@randstad.gr or at +30 6940264795 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.