Flemish speaking Collection Advisor

Are you native or near native in Flemish? Would you consider helping customers to get out of financially challenging situations as a chance to make a difference? Do you stay cool under pressure trying to provide the best possible solution for a client?

If you were born in the Flemish part of Belgium but you are currently live in Greece, then the position of Flemish speaking Collection Advisor might just be for you!

We are currently seeking a motivated and client-centric Flemish speaker to join a newly established Credit Management Services center in Greece.

The company offers the following benefits for this Flemish speaking Collection Advisor:

• Opportunity to participate in the development of a front-running service centre
• A competitive package including a very attractive base pay (including 2 extra salaries per year),
• Βonus scheme plus extra 80€ in meal vouchers
• Best-in-class training program that spans several weeks to develop your skill set and ensure your success
• Professional growth and development opportunities
• Monday-to-Friday working schedule (1 Saturday/5 weeks)
• Hybrid/remote working model

As a Flemish speaking Collection Advisor, you will:

• be at the forefront of the business, operating via telephone/chat/email to support customers located in the Netherlands
• establish positive engagement with the customers, build relationships and demonstrate fair treatment
• conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
• provide guidance to customers on the availability of free money advice
• maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation

A Flemish speaking Collection Advisor, should demonstrate:

• A native or a near-native level of Flemish
• Adequacy in English
• PC literacy

• Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
• Service oriented and problem solving mindset
• Patience and calmness in all situations
• Ability to work both independently as well as a member of a team

No previous working experience in a similar role is required.

If you, or a friend, are interested in applying for the position of Flemish speaking Collection Advisor, we want to hear from you today! Apply online by clicking the "Apply now" button and make your registration on our website!

Do you have some questions first? If so, don't hesitate to contact me, Lydia Petsa, at multilingual@randstad.gr or at +306941641439 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.