German Customer Service Representative
Are you a fluent German speaker?
How does the idea of a multinational company expanding in the center of Thessaloniki sound to you? Were you seeking the opportunity to take advantage of your exceptional German language skills without a relocation to a new city or country needed?
Then, look no further cause this is your chance. Our client, a well-established company in Thessaloniki, is looking for a fantastic German speaking Customer Service Representative to join them on this new journey in Greece.
As a German Customer Service Representative, you will be offered:
- A competitive monthly salary
- Relocation support to those residing outside of Greece, accommodation bonus for the first months of living in Thessaloniki
- Food and transportation voucher
- Continuous career development opportunities
- Parties, festivals & many events throughout the year
As a German Customer Service Representative, your daily routine will include to:
- Deliver timely, accurate and professional customer service to all customers by email, chat, or phone in the German language
- Provide world-class service to customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics
- Research and resolve issues reported by the client's end-users
- Document all information on customer interaction system according to standard operating procedures
- Ensure that all logins and passwords (both internal & external) are kept confidential.
The qualifications for this German Customer Service Representative role are:
- An excellent level of the German language
- PC literacy for Google Suite Applications and moderate level in Excel
- Empathy to customers as you determine a solution to their needs
- Be flexible to work some weekends and evenings
- Self-motivated and willing to join a fast-paced environment
No previous working experience in a similar role is required.
Still here? Upload your CV by creating a profile through our website and our Randstad Multilingual Recruitment team in Greece will contact you right away giving you the chance to prove that you are the German speaking Customer Service Representative we are looking for!
Do you have some questions first? If so, don't hesitate to contact me Mirela Lykari, at multilingual@randstad.gr or at +302166001321 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency & equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.