Dutch speaking Collection Advisor

Is your Dutch at a near native level? Would you consider helping customers to get out of financially challenging situations as a chance to make a difference? Do you stay cool under pressure trying to provide the best possible solution for a client?

If so, then the position of Dutch speaking Collection Advisor might just be for you!

We are currently seeking a motivated and client-centric Dutch speaker to join a newly established Credit Management Services center in Greece.

The company offers the following benefits for this Dutch speaking Collection Advisor:

• Opportunity to participate in the development of a front-running service centre
• A competitive package including an attractive base pay (including 2 extra salaries per year) + private health insurance
• Meal vouchers in the amount of 80€
• Bonus scheme plus extra benefits
• Best-in-class training program that spans several weeks to develop your skill set and ensure your success
• Professional growth and development opportunities
• Working hours will be in accordance with the Dutch business hours and candidates will work on premises

As a Dutch speaking Collection Advisor, you will:

• be at the forefront of the business, operating via telephone/chat/email to support customers located in the Netherlands
• establish positive engagement with the customers, build relationships and demonstrate fair treatment
• conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
• provide guidance to customers on the availability of free money advice
• maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation

A Dutch speaking Collection Advisor should demonstrate:

• A native or a near-native level of Dutch
• Adequacy in English
• PC literacy

• Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base
• Service-oriented and problem-solving mindset
• Patience and calmness in all situations
• Ability to work both independently as well as a member of a team

No previous working experience in a similar role is required.

If you, or a friend, are interested in applying for the position of Dutch speaking Collection Advisor , we want to hear from you today! Apply online by clicking the "Apply now" button and make your registration on our website!

Do you have some questions first? If so, don't hesitate to contact me, Lydia Petsa, at multilingual@randstad.gr or at +306941641439 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency & equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.