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Randstad Hellas
Bosnian/Serbian/Croatian Content ModeratorRandstad Hellas • Κεντρική Μακεδονία, Greece
Bosnian/Serbian/Croatian Content Moderator

Bosnian/Serbian/Croatian Content Moderator

Randstad Hellas • Κεντρική Μακεδονία, Greece
30+ ημέρες πριν
Περιγραφή θέσης

The Content Moderator is responsible for keeping the online world engaging, appropriate, and safe. This role requires strong interpersonal skills, verbal and written communication skills in Bosnian/Serbian or Croatian and most importantly empathy.

As aBosnian/Serbian or Croatian Content Moderator, you will be reviewing content such as videos, news stories, still pictures, political ads, and social media profiles, with the aim to enforce the client's policies, and then use these policies to support the overall business.

If you are a fluent Bosnian/Serbian or Croatian speaker, adequate in English and you would like to experience life living in beautiful Thessaloniki, Greece, then this is the opportunity for you!


In return, our client offers to a Bosnian/Serbian or Croatian Content Moderator:

  • A competitive monthly salary
  • Travel allowance allowance & meal vouchers
  • Relocation package (flight ticket, hotel accommodation, support to find an apartment, real estate agency fee coverage)
  • Private health and life insurance
  • Indefinite contract
  • Intensive training and career development opportunities
  • Multicultural and modern working environment
  • Fun interactive activities and HR initiatives organised within the team (team events, excursions, themed parties, sporting events, etc.)

As a Bosnian/Serbian or Croatian Content Moderator, your responsibilities will include:

  • Review and moderate user-generated content posted on social media platforms, including comments, messages, and posts, to ensure compliance with community guidelines and standards
  • Implement and enforce company policies and community guidelines consistently to maintain a safe and welcoming online environment
  • Engage with users professionally and promptly to address inquiries, concerns, or complaints, demonstrating excellent communication and customer service skills
  • Provide insights, feedback, and suggestions for improving moderation processes and policies based on your observations and experiences
  • Monitor social media trends, online conversations, and emerging issues to anticipate potential moderation challenges and address them effectively
  • Participate in employee assistance programs and training to foster the well-being of you and the employee community

For this Bosnian/Serbian or Croatian Content Moderator position, you need to possess the following qualifications:

  • At least a high school diploma or equivalent
  • Fluency in Bosnian/Serbian or Croatian and advanced level in English
  • PC literacy

  • Strong understanding of social media platforms and their functionalities
  • Excellent judgment and decision-making skills with a keen eye for detail
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong problem-solving and critical-thinking abilities

Previous experience in customer service would be considered as a plus.


If you, or a friend, are interested in applying for the position ofBosnian/Serbian or Croatian Content Moderator we want to hear from you today! Apply online by clicking the "Apply now" button and registering to our website!

Do you have some questions first? If so, don't hesitate to contact me, Anastasia Kallinikou, at multilingual@randstad.gr or at +306940295520 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

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Bosnian/Serbian/Croatian Content Moderator • Κεντρική Μακεδονία, Greece

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