Chinese Customer Care Agent

Are you a fluent Chinese speaker based in Athens?

Do you enjoy communication and Chinese language? Are you ready to handle fast challenging situations and provide the best support to customers?

If you want to take advantage of your previous working experience in the customer service field and join a trusted international investment firm with offices in the centre of Athens, then look no further!

Read below for more information and apply now!

What benefits you will be entitled as Chinese Customer Care Agent:

• Exquisite remuneration package
• Private health insurance for you & your beloved ones
• Indefinite contract
• Bonus incentive of 150 euros gross for morning weekend shifts
• Bonus incentive of 200 euros gross for afternoon weekend shifts
• Intellectually stimulating & secure work environment
• Hybrid working model

What will your responsibilities be as a Chinese Customer Care Agent:

• Dealing with clients’ inquiries via live chat, email and telephone
• Performing personal clientele analysis and taking actions as required
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments as required
• Contributing to team effort by achieving targeted results

The qualifications for this Chinese Customer Care Agent position are:

• Native level in Chinese language
• Excellent oral and written skills in English
• Degree in a business-related field
• PC literacy
• Valid work permit for Greece

• High adaptability in dynamic working environments & rotating shifts
• Strong communication skills,both written and verbal
• Client-centric mindset
• Ability to multitask and maintain a high-level of organization
• Be positive, upbeat and thrive on helping others in a friendly way

Client handling experience in the financial services sector is a definite plus.

If you, or a friend, are interested in applying for the position of Chinese Customer Care Officer, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Anna Tsela, at multilingual@randstad.gr or at +30 6955090701 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

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