Support Engineer with French
"Work from home" is the new normal in the business world!
Are you a fluent French speaker with strong technical knowledge & a desire to deliver world-class assistance to businesses? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?
This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at working & relocating to Greece.
We are looking for a passionate Technical Support Engineer with excellent French to provide enterprise level technical support to our customers via phone, web, email, chat & other support channels.
This role will be an awesome opportunity to learn & enhance your technical knowledge by troubleshooting various technical issues through effective customer interaction while preserving an exceptional level in French.
For the Support Engineer with French position, our client offers:
- A base salary of 1350-1500 euros gross per month based on your fit to role's complexity
- 14 salaries per year
- Monthly performance bonus
- Full relocation coverage in case you reside abroad
- A 4-week training in Athens & the relevant equipment to work from home afterwards
- Career development opportunities via this new business line
- Free Greek language lessons
- Support to integrate to the Greek bureaucracy
The responsibilities of a Support Engineer with French will be the following:
- Representing our client in front of the customer (B2B) & resolve complex technical issues
- Acting as a technical point of contact in relationships with other enterprises
- Exhibiting leadership through personal responsibility, accountability & teamwork
- Frequently managing critical situations on technical & relationship level
- Using trace analysis to analyze problems & develop solutions to meet customer needs
The qualifications for this Support Engineer with French role are:
- Native or extremely fluent level in French
- Fluency in English
- A Mathematics, Engineering, or Technology related academic background
- Strong knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams & good understanding of Cloud services
- High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Client-centric mindset
- Be positive, upbeat and thrive on helping others in a friendly way
Previous experience deploying, administrating and/or supporting Enterprise Unified Communications
If you,or a friend,are interested in applying for the Support Engineer with French position, we want to hear from you today! Apply online by clicking the "Apply now" button and registering on our website!
Do you have some questions first? If so, don't hesitate to contact me, Iris Dick at multilingual@randstad.gr or at +306948754963 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.
#remote #workfromhome