Swiss German Customer Service Agent - Remote

Are you a Swiss - German speaker with good level of English? Do you have strong communication & listening skills to guide new customers as well as to serve the existing ones?

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating & working to Greece.

You will have the chance to serve the Swiss German speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

The company offers for this Swiss German Customer Service Agent - Work from Home position:

• A competitive benefits package (salary close to twice the min salary in Greece)
• Performance or / and once-off bonuses
• Two (2) extra salaries through the year (a salary in Christmas, half in Easter, half in summer)
• Relocation package in case you reside outside of Greece (flight ticket, transfer from the airport, hotel accomodation, support to find an apartment, real estate agency fee coverage)
• The necessary equipment you need in order to work from home
• Remote training program with virtual / chat sessions
• Career development opportunities
• Employee relations department supporting you with to integrate to the Greek system

As a Swiss German Customer Service Agent - Work from Home, your aim will be to:

• Provide guidance and excellent customer service to the clientele of a promising Swiss company
• Educate customers on practices and any associated contractual implications
• Promptly handle and solve customer objections and complaints
• Correctly identifies customer requirements and needs for support services

For this Swiss German Customer Service Agent - Work from Home position, you need to possess the following qualifications:

• Native level of the Swiss German language (a native level of German is also acceptable)
• Very good English skills
• PC literacy

• High adaptability in dynamic working environments & rotating shifts
• Strong communication skills, both written and verbal
• Client-centric mindset

Previous working experience in a similar role is not required.

If you, or a friend, are interested in applying for the position of Swiss German Customer Service Agent - Work from Home we want to hear from you today! Apply online by clicking the "Apply now" button and registering to our website!

Do you have some questions first? If so, don't hesitate to contact me, Nikos Perrakis, at multilingual@randstad.gr or at +306952221006 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

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