Customer Service Coordinator

On behalf of our client, a leading company in sun protection systems and outdoor materials, we are seeking an energetic and organized Customer Service Coordinator to join their team.

In this role, you will be the main point of contact for the company's B2B clients and partner companies. You will handle daily phone calls and emails, process orders, and provide efficient customer support.

What is offered:

• Competitive remuneration package tailored to qualifications and experience
• Indefinite-term employment contract
• Stable working schedule from Monday to Friday
• Opportunities for growth and career development within a growing Greek company
• A stable, supportive, and modern working environment

Key Responsibilities:

• Receiving and processing B2B orders into the ERP system via telephone and email, while providing accurate product, stock, and pricing information
• Communicating daily with clients, material merchants, and logistics partners via phone and email to coordinate accurate, on-time dispatches and handle order updates in the ERP system
• Resolving customer inquiries, price quotes, and delivery issues over phone and email
• Taking on ad-hoc customer service and administrative tasks as needed

What you will bring:

• Proven experience in B2B Customer Service, Order Processing, or Back Office support
• Prior experience in companies operating within building materials, fabrics, technical, or industrial products is highly desirable
• Hands-on experience with Softone and/or Atlantis ERP systems
• Excellent command of both Greek and English (written and verbal)
• Strong computer literacy, particularly with MS Office
• Excellent verbal and written communication skills and high efficiency with great attention to detail

• 2-3 years of relevant working experience

Apply Now!

If this sounds like you or someone you know, we want to hear from you today! Apply online for the Customer Service Coordinator position by clicking the "Apply Now" button.