Περιγραφή θέσης
- To promote and market the SPECIAL PROJECTS products and services of the company.
- To visit customers alone or accompanying company’s principals and maintain good contacts with them via email, telecommunication, etc. in order to receive enquiries for company’s SPECIAL PROJECTS products & services.
- To process enquiries for SPECIAL PROJECTS and keep track of them from enquiry to offer all the way through to invoice stage where applicable.
- To follow up quotations with the customer and convey feedback to the Senior Key Account Manager &/or Principal as necessary, to increase chances to be awarded with the order.
- To do this in effect involves all Principal, Supplier, Customer, forwarding agents interaction through all the sales processes including but not limited to enquiry, quotation, order receipt & acknowledgement, request for readiness, dispatch, freight tracking, documentation legalization where applicable, invoicing, etc., in co-operation with the Dept.’s Senior Key Account Manager and dedicated Operators.
- To maximise cases of the Company Ltd through personal calls and telephone follow ups with customers
- To take part in programmed incentive dinners with clients in order to reward past performance and stimulate future business.
- Exceptionally, travelling to principals’ premises might be required for training reasons.
- Creation and control of all filing systems for customer SPECIAL PROJECTS cases and all relevant office paperwork.
- To assist in all official Seminars and Presentations made by the Company.
- To back- up other colleagues within the same department in case of absence and ensure smooth flow of operations.
- To facilitate the Quality Manager for the most efficient implementation of the ISO 9001:2015 system.