Group ΙΤ Service Manager
doValue Greece • Athens, Greece
30+ ημέρες πριν
Περιγραφή θέσης
- Effectively collaborate with business users at Group and local level to ensure the IT service portfolio evolves in line with doValue’s business & IT goals
- Develop, maintain, and apply ΙΤ service lifecycle management processes (including performance management processes and reporting).
- Ensure that customer satisfaction goals are met at all organizational levels
- Manage the budget for the IT services portfolio aligned to IT budget and cost reduction goals.
- Build a collaborative environment with vendors to foster innovation in service outcomes.