Περιγραφή θέσης
- Design & Implement MS365 Solutions: Tailor Microsoft 365 solutions to meet client needs, ensuring seamless integration with business processes. Lead the deployment, migration, and integration of services such as Exchange Online, SharePoint, OneDrive, Teams, Intune, and Entra ID.
- Migration & Deployment: Lead the planning and execution of migration from on-premises systems to Microsoft 365, including the development of comprehensive migration strategies and implementation plans.
- Optimize Hybrid & Cloud Environments: Provide technical leadership in designing, implementing, and optimizing hybrid and cloud-based Microsoft environments to ensure they align with best practices.
- Enhance Security: Plan, implement, and optimize security projects using Microsoft solutions to ensure robust data protection and system integrity for our clients.
- Pre-Sales Technical Support & Solution Design: Assist in presales activities, providing technical support and contributing to solution design to support business development and help clients achieve their goals.
- Improve Processes & Efficiency: Identify opportunities to improve internal efficiency and customer satisfaction by streamlining processes and optimizing tools.
- Documentation & Support: Prepare detailed technical documentation on Microsoft 365 services, migration procedures, and related operational processes. Own and resolve customer issues while adhering to service level agreements (SLAs).
- Collaboration & Problem Solving: Work closely with colleagues and technical teams to address complex issues and deliver high-quality solutions.