Περιγραφή θέσης
- Drive commercial success by supporting the store’s operational strategy and performance targets.
- Contribute to the implementation of business transformation and change initiatives within the store or wider area.
- Set clear goals for team members to maintain high service and operational standards.
- Promote a culture that embraces digital tools, innovation, and leadership accountability.
- Build and coach a versatile team, equipping them with the skills and tools needed to serve customers effectively and drive sales.
- Ensure operational excellence through consistent execution of day-to-day store activities.
- Leverage customer feedback to improve processes and enhance service delivery.
- Utilize data and insights to optimize customer engagement and team performance.
- Support the execution of company-wide initiatives, including sustainability and corporate responsibility efforts.
- Conduct regular team performance reviews, address development needs, and recognize high achievers.
- Oversee recruitment and deliver a smooth and engaging onboarding process for new hires.
- Follow HR and operational policies in managing and supporting the team.
- Optimize product availability while minimizing losses related to stock and cash.
- Ensure all operational tasks are completed in accordance with company standards and timelines.
- Maintain a safe, clean, and compliant store environment for both employees and customers.
- Assist with the execution of visual merchandising plans during campaigns, product launches, and promotional events.