Περιγραφή θέσης
1. Technical Support & Solution Design
- Assist in designing telecommunication solutions (e.g., L1/L2/L3 network connectivity, cloud communication, fiber optics, satellite, wireless technologies).
- Conduct technical feasibility assessments and recommend appropriate solutions.
- Support senior engineers in preparing network architecture diagrams and documentation.
2. Presales Activities
- Assist in preparing and delivering product demonstrations & technical presentations.
- Respond to technical queries on product capabilities.
- Liaise with vendors and technology partners to ensure seamless integration of solutions.
3. Proposal & Documentation
- Support drafting of technical proposals, including cost estimates and solution configurations.
- Preparation of Bid submittals, RFP responses and technical presentations.
4. Customer Engagement & Support
- Participate in client meetings to collect requirements and present matching solutions.
- Collaborate with the sales team to understand customer requirements and develop proposals.
- Work with internal teams (engineering, product management, etc.) to address customer concerns.
- Support post-sales transition and ensure smooth implementation of solutions.