Health Promoter Officer Amharic - Lesbos

Job Title:

Report to: Health Promoter/Intercultural Mediator Manager

Location: Lesbos

Duration: 2 months fix term contract / Full Time Position

MSF Mission

Médecins Sans Frontières (MSF) is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or human-made disasters and to victims of armed conflict, without discrimination and irrespective of ethnicity, religion, creed or political affiliation. MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such, MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of the organization.

MSF in Greece provides humanitarian and medical assistance to the refugee and migrant populations fleeing conflict and other precarious situations in their home countries.

We are a non-profit, self-governed, member-based organization.

Position Objectives

Implement Health Promotion/IEC (Information, Education, Communication) and Intercultural Mediation activities with patients and local population to raise their knowledge and skills on relevant medical topics.

Responsibilities Of The Position

• Inform patients and communities about MSF and the services it provides by performing the outreach in the communities.
• According to medical priorities, deliver information to the patients and community on specific health topics.
• Implement activities of health education and awareness (sessions in the clinic, community centers, other spaces), under the indications and supervision of the Health Promotion Manager, including sessions about mental health (psychoeducation groups).
• Under the guide of Health Promotion Manager, assess the impact of activities (with questions, verifications and behavior observations), and report problems, successes and constraints to him/her.
• Collect all type of information related to specific health and living conditions of the population, in particular to identify the most vulnerable populations to target.
• Report to Health Promotion Manager activities, problems met, strengths and constraints
• Keep flexibility for new activities according to the context.
• Participate in Helpline, Patient tracing, surveys.
• Ensure support for Mobile Clinic.
• Facilitating the relation between patients and the care providers involved in medical consultations, mental health, and social worker sessions, etc. through:
• Providing quality and culturally sensitive interpretation between the care providers and the patient (trialogue) in his/her mother tongue (source language / target language), Supporting intercultural awareness, sensitiveness and clear communication between the parties
• Assisting care providers and patients in addressing negative consequences of socio-cultural differences, to support the therapeutic/social intervention through sharing with the care providers relevant aspects of the cultural background of the patient, acting as a cultural broker; Identifying and reporting barriers impairing fairness and equality in access to services.
• Accompanying and following up beneficiaries to referrals (health and social care facilities) as needed.
• Participating in case management meetings medical meetings on ad hoc basis
• Together with relevant project team members, providing information to beneficiaries on the use of the health care system and other support services (shelter, food, transport, legal support) provided by MSF and other actors, with the aim to favor empowerment and autonomy of beneficiaries in “navigating” the hosts societies.
• Contributing to context understanding and data collection on medical/humanitarian issues, with a specific attention to vulnerabilities, to provide reliable information for operational decision-making through:
• Ensuring quality linguistic and intercultural interpretation during the collection of testimonies for advocacy/ communication purposes.
• Reporting all important information expressed by the beneficiaries and the communities, ensuring confidentiality at all times
• Supporting media reviews and content creation for communication

Selection Criteria

• Desirable diploma in social sciences, communication, nursing or teaching
• Experience working with Refugees and migrants is an asset
• Excellent command of Amharic and English, oral and written. Knowledge of other languages is an asset (Tigrinya, Oromo)
• Excellent command of Microsoft Suite
• Previous 1 year working experience in MSF or in NGO will be highly appreciated

Competencies

• Cross Cultural awareness and flexibility
• Analytical Thinking
• Organizational and communication skills
• Stress Management
• Results and Quality Orientation
• Service Orientation
• Teamwork and Cooperation

Post Conditions

• Monthly Gross salary of 1,420 EUR (full time)
• Private health insurance
• Full time position

At Médecins sans Frontières (MSF), we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. Our diversity fuels our innovation and connects us closer to our beneficiaries and the communities in which we work. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, ethnicities, religions, beliefs, and ability status and all other diversity characteristic.

To apply

Please send your CV and a motivation letter in English quoting reference code "HP Amharic Lesbos” in the subject line of the e-mail.

Closing date: 11/06/2025

All applications will be treated in strictest confidentiality.

Only shortlisted candidates will be contacted.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process have access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact [mission HR contact].