Join Our Team as a Team Leader in Thessaloniki! We are
seeking a dedicated and skilled Team Leader fluent in Norwegian to
join our vibrant team in Thessaloniki, Greece! If you have a
passion for content moderation and a talent for guiding teams
toward success, we want to hear from you! Position : Team Leader
Location : Thessaloniki, Greece Work Model : On-site Employment Type :
Full-time ________________________________ Your Responsibilities :
As a Team Leader, you will be instrumental in ensuring the quality
and consistency of our content moderation efforts : Content
Oversight : Review and assess user-generated content to identify any
breaches of community standards, terms of service, and legal
requirements. Guidance and Coaching : Provide constructive feedback
and personalized coaching to content moderators, empowering them to
improve performance and maintain consistency in their moderation
decisions. Quality Assurance : Develop and refine quality assurance
frameworks and documentation to track and report on moderation
accuracy and efficiency. Cross-Department Collaboration : Work
closely with Operations, Training, and Product Development teams to
enhance moderation processes and optimize tools. Industry
Awareness : Stay updated on trends and regulatory changes in content
moderation, proactively recommending adjustments to policies and
procedures. ________________________________ Requirements : Language
Proficiency : Fluent in Norwegian (C1) and English (C1), with
excellent grammatical skills. Educational Background : Bachelors
degree in a relevant field or equivalent work experience.
Leadership Experience : Proven experience in team leadership,
preferably in a BPO or tech company environment. Understanding of
Standards : Strong understanding of online community standards and
regulatory frameworks related to content moderation. Analytical
Skills : Excellent analytical and problem-solving skills, with the
ability to make sound decisions under pressure. Detail-Oriented :
Exceptional attention to detail, maintaining accuracy while working
with large volumes of content. Communication Skills : Strong
communication and interpersonal skills, capable of providing clear
feedback and collaborating effectively with cross-functional teams.
Technical Proficiency : Proficient in using moderation tools and
platforms, along with Microsoft Office Suite and Google Workspace.
Experience with machine learning-based moderation tools is a plus.
What We Offer : Competitive Salary :
Attractive remuneration package based on experience and
performance. Shifts : Work within a 24 / 7 operational schedule.
Relocation Support : Assistance with your move to Thessaloniki.
Wellness Coaching : Access to wellness resources and coaching to
support your transition into your new role. Positive Work
Environment : Join a dynamic and creative team known for its
friendly atmosphere. Employee Benefits : Enjoy private health and
life insurance, 85 monthly meal vouchers, and 65 monthly
transportation allowance. Indefinite Contract : Stability and job
security. If you're ready to lead a committed team and make a
meaningful impact in our Thessaloniki office, apply today and
become a vital part of our journey!
Join Our Team as a Norwegian Team Leader inThessaloniki! • Athens, Greece
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