Urgently hiring for a Customer Service Representative(English C2)

Customer Service Representative (English C2) Location: On-site | Athens, Greece (Modern, open-space premises near Intercontinental Hotel and Generali Insurance building. Excellent access to public transportation.) Start Date: ASAP Position Summary: Join our international Customer Support team for the Home Depot project! We are looking for motivated and customer-focused individuals with excellent English language skills (C2 level) to assist customers with their inquiries, provide information, and ensure an excellent service experience. This is a full-time, permanent, on-site role in Athens. Key Responsibilities: Handle incoming customer inquiries via phone, email, or chat Provide accurate information and effective solutions to customers Maintain a high level of professionalism and customer satisfaction Collaborate with team members and management to continuously improve processes Follow company procedures, including data protection and compliance guidelines Requirements: Fluent English (C2 level) spoken and written Excellent communication and problem-solving skills Ability to work on-site in Athens (remote work not available for local candidates) Flexibility to work shifts between 2:00 PM - 7:00 AM, Monday to Sunday Previous customer service experience is a plus, but not required Training: 3 weeks of fully paid training provided Benefits: 14 salaries per year (12 monthly + 1 at Easter + 1 split between Summer & Christmas) Private Health & Life Insurance Performance Bonus (details shared during the interview process) 25 days of annual leave 50 monthly meal voucher Relocation Support (for candidates relocating from abroad): Up to 300 relocation support (with first salary payment) 3 weeks of hotel accommodation near the office Legal assistance with hiring documentation Candidates must arrive 7 days prior to the start date to complete documentation After relocation, employees must work on-site for at least 3 months No flight ticket included (only the 300 relocation support) No airport pick-up or transportation assistance provided Additional Information: Remote work is only permitted in specific cases with manager approval (requires stable, fast internet of 25+ Mbps ) For December hires, candidates who can get authorization at a Greek Embassy can arrive just 3 days before the start date After the operational interview, candidates will be informed as soon as feedback is received Interested? Apply now to become part of a dynamic, international team and support one of the largest home improvement retailers in the world!