Talent.com
Patrique Mercier Recruitment By Nellie
Swedish Speaking Service Desk AnalystPatrique Mercier Recruitment By Nellie • Athens, Attica, GR
Swedish Speaking Service Desk Analyst

Swedish Speaking Service Desk Analyst

Patrique Mercier Recruitment By Nellie • Athens, Attica, GR
30+ ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

Patrique Mercier Recruitment FR is pleased to offer a unique opportunity for a Swedish Speaking Service Desk Analyst. In this role, you will be the primary support for our Swedish-speaking clients, dedicated to resolving technical issues and providing exceptional customer service. Your ability to communicate effectively and troubleshoot efficiently will be key to ensuring our clients receive the best support possible.


Responsibilities

  • Act as the initial point of contact for inquiries from Swedish-speaking clients, engaging through various channels such as phone, email, and chat.
  • Diagnose and resolve a range of technical issues involving hardware, software, and IT services.
  • Document all interactions and resolutions in the service desk system with attention to detail.
  • Assist clients in understanding and navigating product functionalities, ensuring a smooth user experience.
  • Work closely with other IT teams to escalate and expedite resolutions for complex issues.
  • Conduct follow-up communications with clients to confirm issues are fully resolved and satisfaction has been achieved.
  • Stay informed about new technologies and service offerings to provide knowledgeable support.

Requirements

  • Fluency in Swedish and English, with strong written and verbal communication skills.
  • Previous experience in a service desk or technical support environment is preferred.
  • Exceptional problem-solving skills and the ability to analyze technical issues effectively.
  • A strong commitment to customer service and client satisfaction.
  • Experience with IT service management tools and platforms is a plus.
  • Ability to prioritize tasks and work under pressure in a dynamic environment.
  • A proactive attitude towards learning and adapting to new technologies and workflows.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Δημιουργήστε μια ειδοποίηση για αυτή την αναζήτηση

Swedish Speaking Service Desk Analyst • Athens, Attica, GR

Παρόμοιες θέσεις εργασίας

Swedish-Speaking Customer Expert - Remote from Greece

EU Best JobsAthens, Greece

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Δείτε περισσότερα

Join Our Nordic Speaking Quality Analyst Team - Athens

Work InternationalAthens, Greece

Dreaming of a career in an iconic city? As a Quality Analyst in Athens, you’ll thrive professionally while enjoying year-round sunshine, stunning ancient landmarks, and vibrant Greek culture.From c... Δείτε περισσότερα

Swedish-Speaking Customer Support Specialist Athens, Greece.

Cross Border TalentsAthens, Greece
Quick Apply

Swedish-Speaking Customer Support Specialist Athens, Greece.Job Type: Full-Time | Relocation Package Included.Are you ready to combine work with an unforgettable Mediterranean lifestyle? Join a glo... Δείτε περισσότερα

Work as a Danish Quality Analyst in Sunny Greece!

Work InternationalAthens, Greece

Step into the thought of working just steps away from stunning beaches with .If this sounds like your dream lifestyle, then it’s time to dive into the Mediterranean experience! 🌊 🌞.You will be re... Δείτε περισσότερα

Bulgarian Customer Support Specialist

CbtalentsAthens, Greece
Quick Apply

We are currently hiring Customer Support Specialists to join an international team supporting a leading global manufacturer in the automotive industry.This role focuses on providing roadside assist... Δείτε περισσότερα

Swedish speaking Customer Service Agent to Greece

Global CareerAthens, Greece

Swedish-Speaking Customer Service Agent - Join Us in Greece!.Are you a skilled communicator with a passion for customer service? Do you dream of working in one of Europe’s most vibrant countries? W... Δείτε περισσότερα

Quality Analyst Position in Vibrant Greece - Dutch Speaker

Work InternationalAthens, Greece

Imagine building your career as a .Surrounded by historic landmarks, vibrant culture, and Mediterranean charm, you’ll enjoy professional growth and an incredible lifestyle.From sunny beaches to del... Δείτε περισσότερα

Bulgarian Speaking Customer Service Representative

Concentrix GreeceAthens, Athens, GR

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more.Join our te... Δείτε περισσότερα

Norwegian Customer Support Specialist

CB TalentsAthens, Greece
Quick Apply

We are currently hiring Customer Support Specialists to join an international team supporting a globally recognized technology company.This role focuses on delivering high-quality customer support ... Δείτε περισσότερα

Norwegian-Speaking Customer Expert - Remote from Greece

EU Best JobsAthens, Greece

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Δείτε περισσότερα

Swedish-speaking Customer Support Representative

Cross Border TalentsAthens, Greece
Quick Apply

We are looking for a Customer Support Representative who speaks Swedish fluently to join our customer service team.In this role, you will provide exceptional support to customers from Sweden and en... Δείτε περισσότερα

Customer Support Representative (Swedish & English) with Relocation Package

Cross Border TalentsAthens, Attica, Greece
Quick Apply

Are you fluent in Swedish (C1/C2) and confident in English (B2 or higher)? Would you love to grow your career while living in one of Europes most beautiful and sunny countries?.We're looking for a ... Δείτε περισσότερα

Swedish Speaking B2B Sales Representative

Concentrix GreeceAthens, Athens, GR

Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?.Are you passionate about closing deals and do you have a natu... Δείτε περισσότερα

Norwegian Customer Support Specialist

CbtalentsAthens, Greece
Quick Apply

We are currently hiring Customer Support Specialists to join an international team supporting a globally recognized technology company.This role focuses on delivering high-quality customer support ... Δείτε περισσότερα

Norwegian Speaking Customer Service Representative

Concentrix GreeceAthens, Athens, GR

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more.Join our te... Δείτε περισσότερα

Swedish-speaking Customer Expert – Remote from Greece

AVECAthens, Attica, Greece
Quick Apply

If you speak Swedish and want a role that's flexible, dynamic and genuinely impactful, this one's for you.You'll be the first point of contact for roadside assistance and customer inquiries, helpin... Δείτε περισσότερα

Svensktalande Kundsupport till soliga Grekland!

Work InternationalAthens, Greece

Svensktalande Kundtjänstmedarbetare – Banksektorn (Elektronikföretag).Grekland (kontorsbaserat eller arbete hemifrån ifrån Grekland).Vi söker nu 5 engagerade och serviceinriktade.I denna roll komme... Δείτε περισσότερα

Boost Your Career as a Finnish Quality Analyst in Sunny Athens!

Work InternationalAthens, Greece

Dreaming of a career by the beach? In Crete, you’ll enjoy .Crystal-clear waters, golden beaches, and delicious Greek cuisine will be your everyday backdrop.If this sounds like your dream, take the ... Δείτε περισσότερα

Bulgarian Customer Support Specialist

CB TalentsAthens, Greece
Quick Apply

We are currently hiring Customer Support Specialists to join an international team supporting a leading global manufacturer in the automotive industry.This role focuses on providing roadside assist... Δείτε περισσότερα

Work as a Nordic Team Leader in Sunny Greece!

Work InternationalAthens, Greece

Step into the thought of working just steps away from stunning beaches with .If this sounds like your dream lifestyle, then it’s time to dive into the Mediterranean experience!☀️.In this role, you’... Δείτε περισσότερα