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Patrique Mercier Recruitment By Nellie
Finnish Speaking Marketplace Customer RepresentativePatrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
Finnish Speaking Marketplace Customer Representative

Finnish Speaking Marketplace Customer Representative

Patrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
30+ ημέρες πριν
Τύπος θέσης
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Περιγραφή θέσης

Patrique Mercier Recruitment FR is excited to offer a new position for a Finnish Speaking Marketplace Customer Representative. As a vital member of our customer service team, you will play a crucial role in ensuring our Finnish-speaking customers receive top-level support and assistance when using our marketplace.


Responsibilities

  • Act as the main point of contact for Finnish-speaking customers, providing exceptional service through phone, email, and live chat.
  • Assist customers in navigating the marketplace, answering inquiries related to products, pricing, and order management.
  • Effectively resolve customer complaints and queries, ensuring timely resolution and customer satisfaction.
  • Document customer interactions thoroughly in our CRM system for accurate tracking and reporting.
  • Collaborate with internal teams to share customer feedback and drive service enhancements.
  • Stay informed about marketplace updates, promotions, and new products to provide customers with accurate information.
  • Participate in team meetings and training, contributing to a positive and supportive team environment.

Requirements

  • Fluency in Finnish and English, with strong verbal and written communication skills.
  • Experience in customer service or similar roles is preferred.
  • Strong problem-solving skills and a commitment to customer satisfaction.
  • Proficient in CRM software and comfortable with digital communication platforms.
  • Excellent organizational skills and attention to detail.
  • Proactive self-starter capable of working both independently and as part of a team.
  • Positive attitude and enthusiasm for enhancing the customer service experience.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Finnish Speaking Marketplace Customer Representative • Thessaloniki, Central Macedonia, GR

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