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Patrique Mercier Recruitment By Nellie
Finnish Speaking Social Media Support AdvisorPatrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
Finnish Speaking Social Media Support Advisor

Finnish Speaking Social Media Support Advisor

Patrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
30+ ημέρες πριν
Τύπος θέσης
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Περιγραφή θέσης

Patrique Mercier Recruitment FR is delighted to present a rewarding opportunity for a Finnish Speaking Social Media Support Advisor. This position is ideal for individuals who are passionate about social media and dedicated to providing exceptional customer service. As a Finnish Speaking Social Media Support Advisor, you will be instrumental in engaging with our clients' Finnish-speaking audience and enhancing their overall experience.


Responsibilities

  • Offer outstanding support to Finnish-speaking customers through various social media platforms, efficiently handling inquiries and resolving issues.
  • Monitor social media channels for customer interactions, ensuring prompt responses to comments, messages, and queries.
  • Engage proactively with users to build relationships and strengthen brand loyalty.
  • Work closely with the marketing team to ensure brand messaging is consistent across all communications.
  • Analyze customer feedback and interactions to identify trends, and provide insights to improve service offerings.
  • Assist in creating engaging and culturally relevant social media content tailored to the Finnish audience.
  • Stay informed about social media best practices and industry trends to enhance support strategies.

Requirements

  • Fluent in Finnish and English, with strong written and verbal communication skills.
  • Experience in social media support, community management, or customer service is preferred.
  • In-depth knowledge of various social media platforms and their user engagement dynamics.
  • Strong problem-solving skills and a customer-centric approach.
  • Ability to multitask and manage priorities effectively in a fast-paced setting.
  • Familiarity with social media analytics tools is a plus.
  • A proactive team player with a positive attitude and a passion for delivering excellent customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Finnish Speaking Social Media Support Advisor • Thessaloniki, Central Macedonia, GR

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