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Patrique Mercier Recruitment By Nellie
Finnish Speaking Online Shopping AdvisorPatrique Mercier Recruitment By Nellie • Athens, Attica, GR
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Finnish Speaking Online Shopping Advisor

Finnish Speaking Online Shopping Advisor

Patrique Mercier Recruitment By Nellie • Athens, Attica, GR
30+ ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

Patrique Mercier Recruitment FR is proud to present an exciting opportunity for a Finnish Speaking Online Shopping Advisor. If you are enthusiastic about customer service and have a love for online shopping, this position is an excellent fit. As an Online Shopping Advisor, you will provide exceptional support to Finnish-speaking customers, guiding them through their shopping experience to ensure satisfaction.


Responsibilities

  • Assist Finnish-speaking customers via chat, email, and phone with their online shopping queries.
  • Deliver detailed product information and personalized recommendations to enhance the customer experience.
  • Manage inquiries related to order statuses, returns, and exchanges with efficiency and professionalism.
  • Understand customer needs and provide tailored solutions to improve satisfaction.
  • Keep abreast of product knowledge, promotions, and company policies to provide accurate information.
  • Document customer interactions thoroughly for follow-up and quality assurance.
  • Work collaboratively with team members and other departments to resolve customer issues.

Requirements

  • Fluency in Finnish and English, with strong verbal and written communication skills.
  • Experience in customer service, particularly in an online retail or e-commerce context.
  • A passion for e-commerce and an understanding of online shopping preferences.
  • Able to build rapport with customers and provide effective and empathetic support.
  • Familiarity with customer service technologies and e-commerce platforms.
  • Excellent organizational skills, capable of multitasking and managing various inquiries efficiently.
  • A positive, team-oriented attitude with a commitment to exceeding customer expectations.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Finnish Speaking Online Shopping Advisor • Athens, Attica, GR

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