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Patrique Mercier Recruitment By Nellie
Swedish Speaking VIP Customer Support AgentPatrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
Swedish Speaking VIP Customer Support Agent

Swedish Speaking VIP Customer Support Agent

Patrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
30+ ημέρες πριν
Τύπος θέσης
  • Quick Apply
Περιγραφή θέσης

Patrique Mercier Recruitment FR is on the lookout for a Swedish Speaking VIP Customer Support Agent to join their esteemed team. This role is perfect for individuals who excel in delivering premium customer service to high-profile clients and have a passion for maintaining exceptional standards.


Responsibilities

  • Provide top-tier support to VIP Swedish-speaking customers through phone, email, and chat.
  • Establish and nurture strong relationships with clients, ensuring high satisfaction levels.
  • Handle inquiries and resolve complex issues efficiently and courteously.
  • Maintain detailed records of customer interactions for effective follow-up and service continuity.
  • Collaborate with internal teams to ensure seamless resolutions and service delivery.
  • Proactively seek opportunities for service enhancements and provide feedback for process improvements.
  • Stay knowledgeable about the latest products and services to offer accurate information to customers.

Requirements

  • Fluency in Swedish and English, both written and spoken.
  • Proven experience in customer support, ideally with VIP clients.
  • Excellent communication and relationship management skills.
  • Strong problem-solving capabilities and an ability to stay calm under pressure.
  • Detail-oriented with excellent organizational skills.
  • Familiarity with CRM systems and standard office software.
  • A proactive attitude and a passion for delivering outstanding customer service.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Swedish Speaking VIP Customer Support Agent • Thessaloniki, Central Macedonia, GR

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