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Patrique Mercier Recruitment By Nellie
Finnish Speaking Technical Support AdvisorPatrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
Finnish Speaking Technical Support Advisor

Finnish Speaking Technical Support Advisor

Patrique Mercier Recruitment By Nellie • Thessaloniki, Central Macedonia, GR
30+ ημέρες πριν
Τύπος θέσης
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Περιγραφή θέσης

Patrique Mercier Recruitment FR is a trusted recruitment agency committed to connecting talented professionals with outstanding employment opportunities. We are excited to announce an opening for a Finnish Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a desire to assist Finnish-speaking clients with their technical issues.


Responsibilities

  • Provide high-quality technical support to Finnish-speaking customers through phone, email, and chat platforms.
  • Identify and troubleshoot technical issues effectively to ensure customer satisfaction.
  • Guide customers in utilizing products and services to their full potential.
  • Maintain accurate records of customer interactions and resolutions in our CRM system.
  • Work collaboratively with product and engineering teams to tackle complex issues as needed.
  • Follow up with customers to guarantee total satisfaction with the solutions provided.
  • Stay updated on product developments and industry changes to improve support services.

Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Prior experience in technical support or customer service is highly desirable.
  • Strong technical skills and troubleshooting expertise.
  • Exceptional attention to detail and problem-solving abilities.
  • Strong verbal and written communication skills, emphasizing customer care.
  • Experience with CRM systems and remote support tools is advantageous.
  • Ability to work independently and collaboratively in a team environment.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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Finnish Speaking Technical Support Advisor • Thessaloniki, Central Macedonia, GR

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