Dutch Speaking Customer Support Specialist

Dutch Speaking Customer Support Specialist (General/Retail)

Introduction

Do you have a passion for retail, e-commerce, and making people smile? We are looking for a vibrant Dutch Speaking Customer Support Specialist to join our collaborative, energetic team on-site. As the voice of the brand, you will handle inquiries related to orders, retail products, and services, ensuring every customer walks away with a positive experience.

Responsibilities

• Handle customer inquiries via phone, email, and chat regarding product details, order statuses, deliveries, and returns.
• Provide accurate and personalized solutions to customer complaints or inquiries.
• Maintain a high level of product knowledge to confidently assist customers with their purchases.
• Update customer profiles and transaction records accurately in our database.
• Collaborate with internal logistics and billing teams to resolve order discrepancies.

Requirements

• Native or near-native fluency in Dutch (written and spoken) and a professional level of English.
• Passion for customer care, retail operations, and interacting with people daily.
• Exceptional communication skills, empathy, and a positive "can-do" attitude.
• Basic computer literacy and ability to navigate multiple systems simultaneously.
• Must hold a valid EU Passport or a current, unrestricted work permit for Greece.

What We Offer

• Competitive Salary: €1,300 – €1,600 Gross / Month.
• Performance-based bonuses and 2 extra salaries per year.
• Premium Relocation Package: Paid flight ticket to Greece, 4 weeks of complimentary hotel accommodation, administrative assistance, and real estate agent commission coverage to secure your apartment.
• Vibrant office environment with modern amenities, team-building events, and multicultural networking opportunities.
• Fully paid training from day one.

If you love helping people and want to experience an exciting on-site office culture in Greece, we want to hear from you. Take the leap and apply now!