Norwegian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for Norwegian Speaking Customer Support Representatives to join a supportive team in Bulgaria. This role is based in the vibrant city of Sofia, with fully paid relocation to help make your transition as smooth as possible. If you are enthusiastic about customer service and ready to embrace a new adventure, this position is for you!

Responsibilities

• Deliver top-notch customer support to Norwegian-speaking clients via phone, email, and live chat.
• Address customer inquiries, providing accurate information and resolving issues efficiently.
• Keep comprehensive records of customer interactions and follow up on outstanding queries.
• Work in conjunction with other departments to enhance overall customer satisfaction.
• Maintain up-to-date knowledge of products and services to assist customers effectively.
• Collect and relay customer feedback to contribute to continuous improvement efforts.
• Engage in training and development initiatives to boost service skills and product knowledge.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Previous experience in customer service is beneficial but not required.
• Excellent communication skills with a strong commitment to customer satisfaction.
• Able to thrive in a fast-paced, multitasking environment.
• Comfortable using customer support systems and standard office software.
• Strong analytical and problem-solving skills with a proactive mindset.
• Willingness to relocate to Sofia, Bulgaria, taking on the opportunity to experience a new culture.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)