German Speaking Technical Support Specialist REMOTE in Greece

German Speaking Technical Support Specialist

Introduction

Are you the go-to tech expert among your friends Put your skills to use as a German Speaking Technical Support Specialist! We are expanding our virtual team and looking for analytical minds who can break down complex technical issues into simple friendly solutions for our German-speaking user base.

Responsibilities

• Provide remote technical support via phone chat and email to resolve system hardware or application issues.
• Walk users through hardware setup software installation and network configurations step-by-step.
• Analyze recurring technical queries to identify root causes and report them to developers.
• Maintain detailed logs of technical issues and solutions in our internal ticketing system.
• Ensure a high rate of first-contact resolution while maintaining top-tier customer satisfaction scores.

Requirements

• Native or near-native fluency in German (written and spoken) alongside a good command of English.
• Strong troubleshooting skills and a natural curiosity for tech gadgets or software ecosystems.
• Prior experience in technical customer care or helpdesk environments is a strong asset.
• Customer-centric mindset with great patience and communication skills.
• Must hold a valid EU Passport or a current unrestricted work permit for Greece.

What We Offer

• Competitive Salary:Gross / Month.
• Performance bonuses and 2 extra salaries per year.
• Full Work-from-Home Package: Technical hardware and equipment shipped straight to your door.
• Premium Relocation Package: Flight tickets 4 weeks of hotel stay localized assistance with paperwork (AFM/AMKA) and real estate commission coverage paid for by the company.
• Continuous learning opportunities and corporate career progression.

Dont miss the chance to blend a great technical career with the comfort of working from home. Submit your application today!

Employment Type : Full Time
Experience: years
Vacancy: 1